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Field Investigation Service

Employers & Public Liability

Our market leading field investigation service is led by our highly experienced team of Claims Investigators; the majority of who are CII and NEBOSH qualified, with an average of 27 years in the claims arena.

Field Investigation Service

All of our team are highly adept in providing investigation services for all the major liability claims types including Employers, Public, Products, Liability, Professional Indemnity, Environmental and Disease Claims.

We understand that commercial/casualty and environmental/disease cases require a specialist approach and therefore only use our highly skilled, directly employed Investigators.

All enquiries are conducted with the utmost integrity, professionalism and all investigative avenues are explored.

Our approach is centred upon determining liability in detail by collecting and verifying all supporting documentation, conducting comprehensive scene assessments and gathering witness statements to a court compliant standard.

In response to MOJ reforms, our offering is tailored to deliver accurate liability decisions in line with procedural timescales. We have the capability and technical expertise to report back an advised liability stance with evidence or alternatively can repudiate/accept liability on our client’s behalf.

We can also provide full quantum handling in respect of both general and special damages across all Liability claim types enabling full delegated authority claims management.

Upon concluding our enquiries we also provide recommendations regarding the overall insurance risk posed by the Policyholder. This allows clients to take pro-active steps in respect of future policy decisions and to mitigate the likelihood of future losses/claims.