Undertake tasks identified as being necessary in support of predominately Household and Property fraud investigations, including seizure and viewing of evidential material, taking evidential statements from witnesses, policyholder’s and undertaking enquiries with relevant parties.
Secure the best evidence through thorough investigation and effective management of all available resources.
Handle Household claims including suspected fraudulent claims on a fully delegated, cradle to grave basis including claims settlement
Attend court hearings and case conferences as required, giving evidence in relation to those aspects of any investigation which the post holder has had any involvement during the investigation process or are within their personal knowledge.
Liaise with our insurer clients, internal units, police forces, external agencies and the public, in relation to the gathering of evidence, identifying and tracing offenders and ensuring that all aspects of the investigation are taken into account.
The Successful Candidate will:
Have a proven Household/Property insurance-orientated investigative background, who is willing to be flexible in their working hours and have the ability to meet the challenges of a demanding and complex workload.
Hold a Full Driving License.
Be an excellent communicator.
Be able to accurately record evidence, obtain written statements and complete other administration.
Be calm and adaptable in ever changing situations.
Able to confidently settle domestic losses up to £50,000
Insurance claims handling experience is essential
Have a working knowledge of The Consumer Insurance Act (2015), IFR, IFED and the principles of insurance.
Salary: £30,000 – £35,000 dependent upon experience
Benefits: 25 days holiday, plus Bank Holidays, company sick pay, company vehicle, comprehensive training and equipment provided.